Community Safety

JML Transit is deeply committed to community safety for all riders. Our mission is to provide more than just a ride; we build trust through dedicated safety standards and a respect-first culture for every community member who boards our shuttles.

Safety Around Transit

What to expect while waiting for the bus

Arrive at your stop at least 5 minutes early.
Stand back from the curb until the bus comes to a complete stop.
Ensure you are visible to the driver, especially during early morning or evening hours.
Keep the sidewalk clear for other pedestrians passing by the stop.

Boarding and alighting safely

Allow exiting passengers to leave the bus before you attempt to board.
Use handrails when climbing steps or moving to your seat.
Watch your step, particularly in wet or icy weather conditions.
Wait for the bus to pull away before attempting to cross the street.

Conduct near and on the vehicle

Never walk directly in front of or behind the bus; the driver may not see you.
Stay seated while the bus is in motion; if standing is necessary, use the provided hand-holds.
Keep aisles clear of bags or personal items.
Follow all instructions provided by the JML Transit driver immediately.

Rider Expectations

Respect for Drivers

Our drivers are dedicated professionals. We expect all riders to treat them with courtesy and follow their instructions at all times to ensure a safe journey for everyone.

On-Board Behavior

Maintain a clean and quiet environment. Please keep aisles clear, use headphones for music, and be mindful of fellow passengers’ space and comfort.

Being Ready at Stops

Help us stay on schedule by being at your designated stop 5 minutes early. Have your fare or ID ready before the bus arrives to ensure smooth boarding.

Fares & Donations

JML Transit is a community-first service fueled by the generosity of our riders. While most of our community shuttles are free of charge, we gratefully accept donations to help keep our wheels turning. For those who wish to contribute directly, riders can pay a $2 fare via cash or tap-to-pay on board. Specialized services, such as college/university or medical shuttles, may have institution-specific pricing. We keep it friendly and transparent to help you get where you need to go.

Support JML Transit

Your contributions help us provide accessible and safe transportation for the entire community. Every donation makes a difference.

Our Fleet

JML Transit utilizes a diverse range of vehicle types to ensure we meet the specific needs of our community. From smaller shuttles perfect for campus routes to larger buses equipped for event charters, our fleet is selected based on passenger numbers, route requirements, and service type. Every vehicle in our network is maintained to high safety standards, ensuring a reliable and comfortable experience for every community rider we serve.

Charter Events

Be On Time

If JML Transit charters an event, prompt arrival is essential. We value your schedule as much as ours and aim to keep our routes moving seamlessly for everyone.

Emergency Procedures

JML Transit is dedicated to providing a safe environment. In the event of an emergency, please follow these simple procedures to ensure the safety of all community members on board.

Medical Issues

Notify the driver immediately.
State your location on the vehicle.
The driver will contact dispatch to coordinate emergency services.
Follow driver instructions for first aid or stabilization.

Vehicle Breakdowns

Stay calm and remain in your seat.
Listen for announcements from the driver.
Wait for the relief shuttle to arrive if necessary.
Exit only when instructed by staff.

Unsafe Behavior

Move to the front of the vehicle if possible.
Signal the driver quietly or via emergency intercom.
The driver will stop at the nearest safe location.
Security or Law Enforcement will be contacted.

Crash/Evacuation

Identify the nearest emergency exit.
Wait for the vehicle to stop completely.
Exit in an orderly fashion, assisting others.
Move at least 100 feet away from the vehicle.

Community Safety Checklist

✓

Rider Expectations: Respect for drivers and fellow passengers is mandatory. Be ready at your stop 5 minutes early.

NO SMOKING

For your safety and comfort, smoking is strictly prohibited on all vehicles. Seats are flammable. Smoking is permitted only outside, at least 10 feet away from the bus.

Drinks & Spills

Riders may bring drinks on board. Please be careful with spills. For charters, coolers are allowed and we clean the bus after.

✓

Boarding Safety: Watch your step when entering or exiting. Stand behind the white line while the bus is in motion.

✓

Fares & Donations: Most shuttles are free. A $2 donation via cash or tap is welcomed to support our community mission.

✓

Charter Punctuality: For special events, please be at the pick-up spot on time. We value your schedule as much as ours.

Safety Questions?

We are here to ensure every rider feels secure and informed. Reach out to our team with any safety concerns or questions about our community transit standards.

What should I do if I see unsafe behavior?

If you experience or witness unsafe behavior on board, please notify the driver immediately. In cases of emergency, our staff are trained to follow simple, clear protocols to ensure passenger safety and coordinate with local authorities if necessary.

Are there specific rules for charter events?

Yes. For chartered events, we expect everyone to be at the pick-up spot on time. We value your schedule as much as ours. While coolers are allowed, we ask for care with spills to help us maintain a clean and safe environment for all community riders.

Driven by Care. Built on Trust.
Where Every Rider Matters.

Pre-Launch Status